Medical Information
Drug Information Services
Customer inquiries are handled by medical professionals specifically trained on your products. Our expertise allows us to provide your customers with accurate, balanced and timely information, as well as the personal attention and thoroughness that will reflect positively on you.
We provide:
- Thorough, fair-balanced responses for on- and off-label uses
- All calls answered live and within 4 rings
- Calls answered front line, not triaged
- Prompt verbal responses to telephone inquiries
- Written responses within one business day
- Support for healthcare professionals and consumers/patients
- Literature fulfillment within one business day
- 24/7/365 availability