About

MedComm Solutions is the premier provider of customized, comprehensive, and integrated contact and call center services for biotech/pharmaceutical and medical device companies. Our services include providing core drug/device product information, adverse experience reporting, handling product complaints and assisting with clinical trials recruiting. We work closely with you to deliver customized services focused on the needs of your customers.

Our operations include:

• Skilled, experienced biopharmaceutical staff
• Rapid deployment of information
• Biopharmaceutical Industry focus
• Comprehensive and fully integrated services
• Drug/medical information call center for hire (outsource vendor)
• Customized services for each client
• Focused on needs of clients and customers
• Call center operations (inbound and outbound) that provide:
  • Information for healthcare professionals
  • Information for consumers/patients
  • Verbal and written responses
  • Same-day fulfillment of educational materials and literature
  • Clinical staff who are available 24/7
  • State of the art telephony, computer and communications systems
  • Validated proprietary medical inquiry database
  • Pharm.D.-staffing with extensive clinical and biopharmaceutical work experience